Help new patients get started
Capture referral details and location preferences, then book an available evaluation.
Explore communication that helps patients start therapy and keep coming back—from booking an evaluation to reminders and rescheduling.
Capture referral details and location preferences, then book an available evaluation.
Explore appointment confirmations and rescheduling conversations around your plan of care.
Reach interested patients when availability changes, using rules set by your team.
Keep the conversation and appointment details together for your team.
Bring us your systems, appointment types, and team’s instructions. We’ll map the workflow and confirm the integration and handoff requirements before rollout.
Explore integrationsDodo bills monthly. The clinic’s quote sets out usage rates and any monthly minimum or cap before signing. For an estimate, share the number of locations and typical call volume with the Dodo team.
No. Dodo handles routine calls, texts, and bookings so staff can focus on the people in the clinic. The team decides which calls Dodo takes and can start with overflow or after-hours coverage.
If the clinic’s instructions don’t cover a question, Dodo can transfer the caller to staff or take a message for follow-up. Each clinic decides how to handle urgent calls and requests to speak with a person. Clinical decisions stay with the care team.
Plan for a kickoff, a review of booking and handoff rules, and a few test calls. Dodo handles the technical setup and trains the team. The clinic can get an estimate of staff time once Dodo knows which systems, workflows, and locations are involved.
Dodo encrypts data in transit and at rest, limits access by role, and aligns its security controls with SOC 2 criteria. For clinics treating people, Dodo must agree in writing before the service is used for protected health information. A business associate agreement must be in place when HIPAA requires one.
Recurring appointment reminders and rescheduling are workflows we can map with your team. The exact setup depends on your scheduling system and rules.
No. Therapists remain responsible for assessment and treatment. Dodo’s proposed role is administrative communication and scheduling support.
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