Outbound

A timely reminder.
A real conversation.

Turn reminders, recalls, and follow-ups into two-way conversations. Dodo reaches out, understands replies, and helps clients take the next step.

Outbound product demonstration

Every outreach, considered.Visits confirmed
E
Emma WilliamsLuna · Wellness recall
01 / 24
Likelihood of a replyEstimated from past engagement
86%
Best time to reach Emma6:15 PM

4 of her last 5 replies came after 6 PM

What works for her
Text preferredDr. PatelMorning visits
Channel, timing, and appointment preferences applied.
Emma · LunaSent at 6:15 PM

Hi Emma, Luna’s wellness exam is due. Dr. Patel has Thursday at 10:30 AM, your usual morning slot. Shall I book it?

Thursday morning with Dr. Patel is perfect. Thank you!

All booked. We’ll see you both Thursday.

Appointment synced to your PMS
Back on the calendar6 visits
Thu10:30Thu14:00Fri09:00Fri11:00Mon10:00Mon14:30
24 Contacted
8 Replied
6 Booked

Interactive example

  1. 01Choose the audience
  2. 02Start the conversation
  3. 03Follow through on the reply
Built into the workflow

Stay connected between visits

01

Reach out for the right reason

Organize outreach around recalls, appointment reminders, and clients who are due to return.

02

Keep the conversation going

When someone responds with a question or a scheduling request, continue the conversation with your clinic’s context.

03

See what happened next

Connect outreach activity to replies and booked visits, so your team can understand the outcome.

A little more detail

Common questions.

Can clients reply to a reminder?

Yes. Outbound communication is designed to become a two-way conversation, rather than ending at a one-way notification.

Who controls the campaign?

Your team defines the audience, purpose, messaging instructions, and workflow. Set the rules with Dodo during onboarding.

How does Dodo choose a send time?

Dodo’s outreach research uses adaptive send-time optimization to learn from engagement patterns. See the Research page for the published approach.

One connected platform

Every way your clients reach you.

Let’s talk

See it in your clinic.

A walkthrough built around the way your team works.

Book a demo