Respond while interest is fresh
Give new inquiries a useful answer and a clear path toward a consultation.
Explore responsive communication for inquiries, consultations, and returning clients—without pulling your team out of the treatment room.
Give new inquiries a useful answer and a clear path toward a consultation.
Use your approved service descriptions, policies, and tone of voice.
Explore follow-ups, reminders, and reactivation conversations with returning clients.
Route eligibility, medical, and treatment-specific questions to qualified staff.
Bring us your systems, appointment types, and team’s instructions. We’ll map the workflow and confirm the integration and handoff requirements before rollout.
Explore integrationsDodo bills monthly. The clinic’s quote sets out usage rates and any monthly minimum or cap before signing. For an estimate, share the number of locations and typical call volume with the Dodo team.
No. Dodo handles routine calls, texts, and bookings so staff can focus on the people in the clinic. The team decides which calls Dodo takes and can start with overflow or after-hours coverage.
If the clinic’s instructions don’t cover a question, Dodo can transfer the caller to staff or take a message for follow-up. Each clinic decides how to handle urgent calls and requests to speak with a person. Clinical decisions stay with the care team.
Plan for a kickoff, a review of booking and handoff rules, and a few test calls. Dodo handles the technical setup and trains the team. The clinic can get an estimate of staff time once Dodo knows which systems, workflows, and locations are involved.
Dodo encrypts data in transit and at rest, limits access by role, and aligns its security controls with SOC 2 criteria. For clinics treating people, Dodo must agree in writing before the service is used for protected health information. A business associate agreement must be in place when HIPAA requires one.
It can share approved administrative and service information. Suitability, risks, and clinical recommendations belong to your licensed team.
Your clinic’s communication style, instructions, and handoff rules are part of the setup conversation.
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Let’s map the right workflow for your clinic.
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