Med Spa

AI agents
for med spas

Explore responsive communication for inquiries, consultations, and returning clients—without pulling your team out of the treatment room.

Inbound

Start with a consultation, not an assumption.

Book a consultation around the client’s interests and availability; treatment decisions stay with the provider.

Live conversationListening to Casey
Casey is speaking00:00
Conversation
Casey

I’m interested in your skin treatments, but I’m not sure which service to book.

Dodo

You can discuss options with a provider during a consultation. Midtown has Saturday at 10 AM available. Shall I book it?

Casey

Yes, Saturday at 10 AM at Midtown, please.

Booking the consultation
C
Casey ParkerNew client · Skin consultation
Capturing context
Service interest capturedConsultation · No treatment selected
Preferences capturedMidtown · Saturday morning
Available consultation timesSaturday
9:00 AM10:00 AM11:30 AM
Service interest captured
Consultation bookedSaturday · 10:00 AM

Midtown · Discuss skin treatment options

Confirmation sent
Call answer rate 100% 1 of 1 demo calls answered
Outbound

Turn interest into a booked consultation.

A requested follow-up remembers the client’s location and weekend preference, without prescribing a treatment.

Every outreach consideredReading preferences
CP
Casey ParkerCasey · Initial skin consultation
01 / 26
Likelihood of replyBased on engagement patterns
88%
Best time to reach Casey7:10 PM

Usually responds to messages after dinner

What works for Casey
SMS opted inMidtownWeekend mornings
SMS opted in · Midtown · Weekend mornings
Casey ParkerPreparing a personal message

Hi Casey, shall I book your consultation for Saturday at 10 AM at Midtown?

That sounds perfect. I’d like to talk through the options.

You’re booked for Saturday at 10 AM at Midtown. I’ve sent your confirmation.

Consultation booked · Confirmation sent
Consultations booked12 consults
Sat10:00Sat11:30Sun10:00Tue18:00Thu17:30Sat09:00
26 Contacted
17 Replied
12 Consultations booked
Clinic Intelligence

Understand the path from interest to consultation.

Ask what turns treatment interest into booked consultations. Get an answer with the inquiry data behind it.

Ask DodoLast 7 days
You

Which day turns treatment inquiries into booked consultations?

Saturday has the highest consultation rate.

25 consults from 35 inquiries — 71%, compared with 52% across the week.

Consultation rate by day52% this week · 95 consults from 181 inquiries
Suggested next step

Review Saturday’s inquiry flow before the next weekend.

SourcesService inquiriesClient preferencesConfirmed consultations
Online Booking

A consultation before the commitment.

Book an available consultation to discuss options with a provider, without selecting a treatment in advance.

C

Casey’s
first consultation.

Skin consultation
Initial consultation

Consultation scheduling
Choose a timeConnected to your schedule
Skin consultationCasey · New client · Explore treatment optionsMidtown provider team · Midtown studio
Your visitYour preferred timeAll set

NovemberChoose 7 or 8

MTWTFSS1234569101112131415161718192021222324252627282930

Saturday, November 7

Available times

Skin consultationNov 7 · 10:00 AM
The work behind the conversation

Built around your day.

01

Respond while interest is fresh

Give new inquiries a useful answer and a clear path toward a consultation.

02

Keep the experience consistent

Use your approved service descriptions, policies, and tone of voice.

03

Stay in touch between visits

Explore follow-ups, reminders, and reactivation conversations with returning clients.

04

Leave treatment decisions to the team

Route eligibility, medical, and treatment-specific questions to qualified staff.

Your clinic, your way

Start with your workflow.

Bring us your systems, appointment types, and team’s instructions. We’ll map the workflow and confirm the integration and handoff requirements before rollout.

Explore integrations
A little more detail

Common questions.

How much does Dodo cost?

Dodo bills monthly. The clinic’s quote sets out usage rates and any monthly minimum or cap before signing. For an estimate, share the number of locations and typical call volume with the Dodo team.

Discuss pricing

Does Dodo replace the front-desk team?

No. Dodo handles routine calls, texts, and bookings so staff can focus on the people in the clinic. The team decides which calls Dodo takes and can start with overflow or after-hours coverage.

What happens if Dodo doesn’t know the answer?

If the clinic’s instructions don’t cover a question, Dodo can transfer the caller to staff or take a message for follow-up. Each clinic decides how to handle urgent calls and requests to speak with a person. Clinical decisions stay with the care team.

How much staff time does setup take?

Plan for a kickoff, a review of booking and handoff rules, and a few test calls. Dodo handles the technical setup and trains the team. The clinic can get an estimate of staff time once Dodo knows which systems, workflows, and locations are involved.

How does Dodo handle security, SOC 2, and HIPAA?

Dodo encrypts data in transit and at rest, limits access by role, and aligns its security controls with SOC 2 criteria. For clinics treating people, Dodo must agree in writing before the service is used for protected health information. A business associate agreement must be in place when HIPAA requires one.

Review Dodo’s security documents · Read the service terms

Can Dodo answer questions about treatments?

It can share approved administrative and service information. Suitability, risks, and clinical recommendations belong to your licensed team.

Can we customize the tone?

Your clinic’s communication style, instructions, and handoff rules are part of the setup conversation.

Let’s talk

Make room for better care.

Let’s map the right workflow for your clinic.

Book a demo