Inbound

Never miss a call.
Move care forward.

A natural conversation that can find a record, book a visit, or connect someone with your team. Dodo handles the front desk’s first hello, around the clock.

Inbound product demonstration

Live conversationBooked & synced
Emma is speaking00:24
Conversation
Emma

Hi, could I book Luna in for her wellness exam?

Dodo

Of course. Dr. Patel has Thursday at 10:30 AM. Does that work?

Emma

Perfect, thank you!

Working in the PMS
L
Luna WilliamsCanine · Wellness visit
Matching record
Patient foundLuna’s record is ready
Availability checkedDr. Patel · 30-minute visit
Dr. Patel’s scheduleThursday
9:00 AM10:30 AM2:00 PM
Checking appointment rules
Appointment bookedThursday, 10:30 AM

Luna · Wellness exam

Synced to the PMS
Call answer rate 100% 1 of 1 demo calls answered

Interactive example

  1. 01Understand the request
  2. 02Check the clinic’s context
  3. 03Take the next step
Built into the workflow

Every call, a clear next step

01

Answer around the clock

Keep your existing number and define when Dodo should answer—after hours, during busy periods, or throughout the day.

02

Use the context already in your PMS

Find client and patient information, check available times, and keep the request connected to the right record.

03

Act within your clinic’s rules

Define appointment types, routing instructions, and the situations that need a staff handoff.

A little more detail

Common questions.

Can we keep our current number?

Yes. Dodo fits into your existing phone workflow. Your team decides when calls should reach the AI and when they should go to staff.

What happens when a caller needs a person?

Configure forwarding and escalation rules for the requests your team should handle. The exact routing is set up around your clinic.

Does it book directly into our software?

For supported integrations and workflows, Dodo can read availability and write appointments. We confirm your system and scheduling rules before rollout.

One connected platform

Every way your clients reach you.

Let’s talk

See it in your clinic.

A walkthrough built around the way your team works.

Book a demo