Turn referrals into appointments
Collect the referring provider and visit information, then book using your specialist scheduling rules.
Explore an AI front desk that books consultations, captures referral details, and handles follow-ups around the way your orthopedic clinic works.
Collect the referring provider and visit information, then book using your specialist scheduling rules.
Explore scheduling flows shaped around specialist availability and appointment types.
Handle routine reminders and questions about the next appointment.
Give clinical, postoperative, and urgent requests a clear handoff to the appropriate team.
Bring us your systems, appointment types, and team’s instructions. We’ll map the workflow and confirm the integration and handoff requirements before rollout.
Explore integrationsDodo bills monthly. The clinic’s quote sets out usage rates and any monthly minimum or cap before signing. For an estimate, share the number of locations and typical call volume with the Dodo team.
No. Dodo handles routine calls, texts, and bookings so staff can focus on the people in the clinic. The team decides which calls Dodo takes and can start with overflow or after-hours coverage.
If the clinic’s instructions don’t cover a question, Dodo can transfer the caller to staff or take a message for follow-up. Each clinic decides how to handle urgent calls and requests to speak with a person. Clinical decisions stay with the care team.
Plan for a kickoff, a review of booking and handoff rules, and a few test calls. Dodo handles the technical setup and trains the team. The clinic can get an estimate of staff time once Dodo knows which systems, workflows, and locations are involved.
Dodo encrypts data in transit and at rest, limits access by role, and aligns its security controls with SOC 2 criteria. For clinics treating people, Dodo must agree in writing before the service is used for protected health information. A business associate agreement must be in place when HIPAA requires one.
The proposed workflow is built around your visit types and routing criteria. We validate provider rules and integration support before rollout.
Administrative questions can use clinic-approved information. Clinical questions are routed to your care team under your protocols.
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Let’s map the right workflow for your clinic.
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