# AI agents for physical therapy clinics

Physical Therapy

Explore communication that helps patients start therapy and keep coming back—from booking an evaluation to reminders and rescheduling.

[Book a demo](<https://dodo.ai/book-demo/>)

[Inbound Communication](<https://dodo.ai/physical-therapy/#inbound>)

[Outbound Communication](<https://dodo.ai/physical-therapy/#outbound>)

[Clinic Intelligence](<https://dodo.ai/physical-therapy/#analytics>)

[Online Booking](<https://dodo.ai/physical-therapy/#booking>)

Inbound

## An evaluation is not a return visit.

Distinguish the first assessment from recurring treatment, then book the right appointment type and available time.

Outbound

## Keep the next session in the routine.

Book the next session in an existing plan with the preferred therapist, location, and after-work window.

Clinic Intelligence

## Make continuity easier to see.

Ask what brings patients back for their next session. Explore return-visit bookings separately from initial evaluations.

Online Booking

## The first session deserves the right setup.

Choose an available initial evaluation at the preferred location and confirm the appointment.

The work behind the conversation

## Built around your day.

01

### Help new patients get started

Capture referral details and location preferences, then book an available evaluation.

02

### Keep recurring visits organized

Explore appointment confirmations and rescheduling conversations around your plan of care.

03

### Follow up on open spots

Reach interested patients when availability changes, using rules set by your team.

04

### Give staff the context

Keep the conversation and appointment details together for your team.

Your clinic, your way

## Start with your workflow.

Bring us your systems, appointment types, and team’s instructions. We’ll map the workflow and confirm the integration and handoff requirements before rollout.

[Explore integrations](<https://dodo.ai/integrations/>)

A little more detail

## Common questions.

**How much does Dodo cost?**

Dodo bills monthly. The clinic’s quote sets out usage rates and any monthly minimum or cap before signing. For an estimate, share the number of locations and typical call volume with the Dodo team.

[Discuss pricing](<https://dodo.ai/book-demo/>)

**Does Dodo replace the front-desk team?**

No. Dodo handles routine calls, texts, and bookings so staff can focus on the people in the clinic. The team decides which calls Dodo takes and can start with overflow or after-hours coverage.

**What happens if Dodo doesn’t know the answer?**

If the clinic’s instructions don’t cover a question, Dodo can transfer the caller to staff or take a message for follow-up. Each clinic decides how to handle urgent calls and requests to speak with a person. Clinical decisions stay with the care team.

**How much staff time does setup take?**

Plan for a kickoff, a review of booking and handoff rules, and a few test calls. Dodo handles the technical setup and trains the team. The clinic can get an estimate of staff time once Dodo knows which systems, workflows, and locations are involved.

**How does Dodo handle security, SOC 2, and HIPAA?**

Dodo encrypts data in transit and at rest, limits access by role, and aligns its security controls with SOC 2 criteria. For clinics treating people, Dodo must agree in writing before the service is used for protected health information. A business associate agreement must be in place when HIPAA requires one.

[Review Dodo’s security documents](<https://trust.dodo.ai/>) · [Read the service terms](<https://dodo.ai/terms/>)

**Can this help with recurring visits?**

Recurring appointment reminders and rescheduling are workflows we can map with your team. The exact setup depends on your scheduling system and rules.

**Does the AI create treatment plans?**

No. Therapists remain responsible for assessment and treatment. Dodo’s proposed role is administrative communication and scheduling support.

Let’s talk

## Make room for better care.

Let’s map the right workflow for your clinic.

[Book a demo](<https://dodo.ai/book-demo/>)

Source: https://dodo.ai/physical-therapy/
