# AI agents for ophthalmology clinics Ophthalmology Help patients find the right next step for eye care. Explore an AI front desk for appointment booking, visit preparation, and follow-up. [Book a demo]() [Inbound Communication]() [Outbound Communication]() [Clinic Intelligence]() [Online Booking]() Inbound ## Give every referral a clear next step. Capture the referral details, match the consultation type, and book an available appointment. Outbound ## Turn a referral into a booked consultation. Follow up with a patient who asked for contact, at their preferred time, with the referral context intact. Clinic Intelligence ## Find the gaps in referral follow-up. Ask which referral conversations lead to booked consultations and where follow-up can improve. Online Booking ## From a referral to a confirmed visit. Choose an available consultation time and book it, with the referral details attached. The work behind the conversation ## Built around your day. 01 ### A clear first point of contact Capture the referral details, match the visit type, and book an available consultation. 02 ### Preparation without the phone tag Share clinic-approved instructions about what to bring and how to prepare for a visit. 03 ### Keep follow-ups on track Explore reminders and recall conversations for patients due to return. 04 ### Get sensitive requests to a person Route urgent concerns and clinical questions according to your team’s escalation rules. Your clinic, your way ## Start with your workflow. Bring us your systems, appointment types, and team’s instructions. We’ll map the workflow and confirm the integration and handoff requirements before rollout. [Explore integrations]() A little more detail ## Common questions. **How much does Dodo cost?** Dodo bills monthly. The clinic’s quote sets out usage rates and any monthly minimum or cap before signing. For an estimate, share the number of locations and typical call volume with the Dodo team. [Discuss pricing]() **Does Dodo replace the front-desk team?** No. Dodo handles routine calls, texts, and bookings so staff can focus on the people in the clinic. The team decides which calls Dodo takes and can start with overflow or after-hours coverage. **What happens if Dodo doesn’t know the answer?** If the clinic’s instructions don’t cover a question, Dodo can transfer the caller to staff or take a message for follow-up. Each clinic decides how to handle urgent calls and requests to speak with a person. Clinical decisions stay with the care team. **How much staff time does setup take?** Plan for a kickoff, a review of booking and handoff rules, and a few test calls. Dodo handles the technical setup and trains the team. The clinic can get an estimate of staff time once Dodo knows which systems, workflows, and locations are involved. **How does Dodo handle security, SOC 2, and HIPAA?** Dodo encrypts data in transit and at rest, limits access by role, and aligns its security controls with SOC 2 criteria. For clinics treating people, Dodo must agree in writing before the service is used for protected health information. A business associate agreement must be in place when HIPAA requires one. [Review Dodo’s security documents]() · [Read the service terms]() **Can the workflow distinguish different visit types?** The proposed workflow starts with your visit types and routing rules. During a demo, we map how referrals, routine exams, and specialist appointments should be handled. **Does Dodo give clinical advice?** No. The workflow handles administrative communication. Clinical questions and urgent concerns go to your team under your approved protocols. Let’s talk ## Make room for better care. Let’s map the right workflow for your clinic. [Book a demo]() Source: https://dodo.ai/ophthalmology/