# AI agents for med spas

Med Spa

Explore responsive communication for inquiries, consultations, and returning clients—without pulling your team out of the treatment room.

[Book a demo](<https://dodo.ai/book-demo/>)

[Inbound Communication](<https://dodo.ai/med-spa/#inbound>)

[Outbound Communication](<https://dodo.ai/med-spa/#outbound>)

[Clinic Intelligence](<https://dodo.ai/med-spa/#analytics>)

[Online Booking](<https://dodo.ai/med-spa/#booking>)

Inbound

## Start with a consultation, not an assumption.

Book a consultation around the client’s interests and availability; treatment decisions stay with the provider.

Outbound

## Turn interest into a booked consultation.

A requested follow-up remembers the client’s location and weekend preference, without prescribing a treatment.

Clinic Intelligence

## Understand the path from interest to consultation.

Ask what turns treatment interest into booked consultations. Get an answer with the inquiry data behind it.

Online Booking

## A consultation before the commitment.

Book an available consultation to discuss options with a provider, without selecting a treatment in advance.

The work behind the conversation

## Built around your day.

01

### Respond while interest is fresh

Give new inquiries a useful answer and a clear path toward a consultation.

02

### Keep the experience consistent

Use your approved service descriptions, policies, and tone of voice.

03

### Stay in touch between visits

Explore follow-ups, reminders, and reactivation conversations with returning clients.

04

### Leave treatment decisions to the team

Route eligibility, medical, and treatment-specific questions to qualified staff.

Your clinic, your way

## Start with your workflow.

Bring us your systems, appointment types, and team’s instructions. We’ll map the workflow and confirm the integration and handoff requirements before rollout.

[Explore integrations](<https://dodo.ai/integrations/>)

A little more detail

## Common questions.

**How much does Dodo cost?**

Dodo bills monthly. The clinic’s quote sets out usage rates and any monthly minimum or cap before signing. For an estimate, share the number of locations and typical call volume with the Dodo team.

[Discuss pricing](<https://dodo.ai/book-demo/>)

**Does Dodo replace the front-desk team?**

No. Dodo handles routine calls, texts, and bookings so staff can focus on the people in the clinic. The team decides which calls Dodo takes and can start with overflow or after-hours coverage.

**What happens if Dodo doesn’t know the answer?**

If the clinic’s instructions don’t cover a question, Dodo can transfer the caller to staff or take a message for follow-up. Each clinic decides how to handle urgent calls and requests to speak with a person. Clinical decisions stay with the care team.

**How much staff time does setup take?**

Plan for a kickoff, a review of booking and handoff rules, and a few test calls. Dodo handles the technical setup and trains the team. The clinic can get an estimate of staff time once Dodo knows which systems, workflows, and locations are involved.

**How does Dodo handle security, SOC 2, and HIPAA?**

Dodo encrypts data in transit and at rest, limits access by role, and aligns its security controls with SOC 2 criteria. For clinics treating people, Dodo must agree in writing before the service is used for protected health information. A business associate agreement must be in place when HIPAA requires one.

[Review Dodo’s security documents](<https://trust.dodo.ai/>) · [Read the service terms](<https://dodo.ai/terms/>)

**Can Dodo answer questions about treatments?**

It can share approved administrative and service information. Suitability, risks, and clinical recommendations belong to your licensed team.

**Can we customize the tone?**

Your clinic’s communication style, instructions, and handoff rules are part of the setup conversation.

Let’s talk

## Make room for better care.

Let’s map the right workflow for your clinic.

[Book a demo](<https://dodo.ai/book-demo/>)

Source: https://dodo.ai/med-spa/